Frequently Asked Questions
F.A.Q
Frequently Asked Questions
Migrating from DPD Shipper to DPD Shipping
No, parcel history won’t be transferred automatically. However, it remains available via myDPD for Business. You can also export it to Excel from DPD Shipper.
Yes, your address book can be transferred by exporting it from DPD Shipper and import it into DPD Shipping. Our support team can assist you.
Yes, both manual and automatic import remain possible, as in DPD Shipper.
No, you login will change. Our support team will activate your account. Once your account is ready, you’ll be able to connect with the same credentials as myDPD for business.
Yes, you can continue printing your labels in both A4 and A6 format, just like with DPD Shipper.
Yes, DPD Shipping also allows you to create Collection Requests and Pickup Orders directly in the tool.
Yes, it is possible to have multiple users working within the tool. The admin user within your company will have the ability to add, change and remove users.
No, DPD Shipping is a fully online tool. There is no need to install any software.
Please note that an internet connection is required to use it.