EDI via SFTP – SCANINFO

Tracking Made Possible via Flatfile Integration

Introduction

We offer a flatfile format named “SCANINFO”, which is a simple text-based file format designed for easy data exchange and processing. This format is used for both regular shipments and collection request parcels. (UTF-8 encoded, semicolon-delimited) that includes all scans performed on your parcels. These scan files are exported every 30 minutes and made available for download and integration in a private SFTP folder.
Naming Convention
For regular shipments, the filename follows this format:

SCANINFO_****_D<Date YYYYMMDD>T<Timestamp HHmmss>_<6 digit random number>

Example: SCANINFO_BE0000_D20250117T133125_123456

Each part of the filename has a specific meaning:
- SCANINFO: Indicates the file type.
- BE0000: Represents the customer ID.
- D20250117: The date in YYYYMMDD format.
- T133125: The time in HHmmss format.
- 123456: A 6-digit random number for uniqueness.
For collection requests, filenames will start with SCANINFOCR_.
How to Request

If you have not already received an SFTP account during onboarding, you can request one by contacting it.cs@dpd.be. If Sales assistance is required, please reach out to them first. Alternatively, reach out to Sales if this option is unavailable.

File Description

The SCANINFO file includes the following data fields (English translations provided, with any unrelated references removed):

PARCELNO;SCAN_CODE;DEPOT_CODE;SCAN_DATE_TIME;ROUTE;TOUR;SERVICE;RCOUNTRYN;RCOUNTRY;CONSIGNEE_ZIP;ADD_SERVICE_1;ADD_SERVICE_2;ADD_SERVICE_3;ADD_SERVICE_4;ADD_SERVICE_5;WEIGHT;VOLUME;POD_IMAGE_REF;RECEIVER_NAME;INFO_TEXT;LOCATION;MPSCREF1;MPSCREF2;MPSCREF3;MPSCREF4;CREF1;CREF2;CREF3;CREF4;CUSTOMER_REFERENCE;DELISUSR;
05300000000000;02;0300;20240815190000;0300;;327;752;SE;90592;;;;;;30;062041017;;;;;mps_crf1;;;;cref1;;;;customer_ref1;delisuser1;
05300000000000;13;0521;20240815192906;0521;;328;528;;2353MR;;;;;;0;;6620080;somebody;;somewhere;mps_crf1;;;;cref1;;;;customer_ref1;delisuser1;
05300000000000;04;1560;20240815190341;;;328;826;;TN118EE;;;;;;0;;;;;;mps_crf1;;;;cref1;;;;customer_ref1;delisuser1;
05300000000000;04;1557;20240815185545;;;327;826;;HR27PA;;;;;;0;;;;;;mps_crf1;;;;cref1;;;;customer_ref1;delisuser1;
05300000000000;04;1583;20240815185423;;;328;826;;WA66TL;;;;;;0;;;;;;mps_crf1;;;;cref1;;;;customer_ref1;delisuser1;

Field Name	Description	Format	Example
PARCELNO	Parcel Label Number	VARCHAR(14)	12345678901234
SCAN_CODE	Event Type*	VARCHAR(2)	02
DEPOT_CODE	Event Depot Code*	VARCHAR(4)	0534
SCAN_DATE_TIME	Event Timestamp (YYYYMMDDHHmmss)	VARCHAR(14)	20250128123045
ROUTE	Parcel Destination Depot Code	VARCHAR(4)	0548
TOUR	Tour Handling the Parcel	VARCHAR(3)	123
SERVICE	Service Code*	VARCHAR(3)	101
RCOUNTRYN	Receiver Country Number (ISO 3166 Numeric)	VARCHAR(3)	056
RCOUNTRY	Receiver Country Code (ISO 3166 Alpha-2)	VARCHAR(2)	BE
CONSIGNEE_ZIP	Receiver Postal Code	VARCHAR(7)	1000
ADD_SERVICE_1	Additional Code / Exception Code*	VARCHAR(3)	011
ADD_SERVICE_2	Additional Code / Exception Code*	VARCHAR(3)	095
ADD_SERVICE_3	Additional Code / Exception Code*	VARCHAR(3)	096
ADD_SERVICE_4	Additional Code / Exception Code*	VARCHAR(3)	000
ADD_SERVICE_5	Additional Code / Exception Code*	VARCHAR(3)	000
WEIGHT	Weight in Kilograms	VARCHAR(8)	5.50
VOLUME	Volume (Length/Width/Height in cm without separator)	VARCHAR(9)	050030020
POD_IMAGE_REF	Delivery Run Sheet Number	VARCHAR(15)	565485
RECEIVER_NAME	Signatory Name	VARCHAR(35)	John Doe
INFO_TEXT	Additional Encoded Information for Scan Type 18*	VARCHAR(200)	144:1:infotext@nowhere.com::2:2:DLO:20240701:1216:1:1430:1530::
LOCATION	Receiver City	VARCHAR(35)	Brussels
MPSCREF1	Consignment Customer Reference 1	VARCHAR(35)	Ref1
MPSCREF2	Consignment Customer Reference 2	VARCHAR(35)	Ref2
MPSCREF3	Consignment Customer Reference 3	VARCHAR(35)	Ref3
MPSCREF4	Consignment Customer Reference 4	VARCHAR(35)	Ref4
CREF1	Customer Reference 1	VARCHAR(35)	CustRef1
CREF2	Customer Reference 2	VARCHAR(35)	CustRef2
CREF3	Customer Reference 3	VARCHAR(35)	CustRef3
CREF4	Customer Reference 4	VARCHAR(35)	CustRef4
CUSTOMER_REFERENCE	DPD Customer Number	VARCHAR(12)	BE1234
DELISUSR	DPD Customer Delis User ID	VARCHAR(12)	User1234

*See File Interpretation for more information

File Interpretation

This section outlines the possible values for the major fields, ensuring proper interpretation of the SCANINFO data:

Key Categories:

Scancodes :

ScanCode	Description	Detailed Description
01	Consolidation	Processed in sorting depot for further handling.
02	Inbound	Arrived at distribution depot and ready for processing.
03	Out for delivery	Left distribution depot and is being delivered by driver.
04	Driver’s return	Returned to distribution depot after delivery attempt.
05	Pick-up	Arrived at shipping depot for processing
06	System return	Returned to sender or return address
08	Warehouse	Stored in warehouse awaiting further processing or dispatch
09	Inbound Exception	Initiating a new process in distribution depot
10	Hub scan	Processed in sorting depot for further handling
12	Customs clearance process	Processed by customs for international shipping (non-EU)
13	Delivered	Delivered successfully to the consignee by the driver
14	Delivery attempt not successful.	Delivery attempt failed due to an issue (e.g., recipient unavailable)
15	Driver’s pick-up	Picked up by driver at the sender or parcel shop location
17	Export/Import cleared	Cleared for import/export, enabling cross-border movement
18	Info scan ( with additional encoded information in the info_text)	A scan event where additional encoded information is included in the info_text
20	Loading	Loaded onto a truck for transit between depots
23	Delivered by driver to DPD ParcelShop	Delivered by driver to a local DPD ParcelShop for customer pickup

Exception Codes :

Exception code	Description
002	Loading error
003	Routing error
004	Packaging damaged
005	Limited quantities
006	Collection-upon-delivery
007	Postcode error
008	NI processing
009	Non-conveyable
010	Hazardous goods
011	Wrong address
012	Refused by consignee – packaging damaged
013	Refused by Parcel Shop
014	Refused by consignee – not ordered
015	Refused by consignee
016	Refused by consignee – contents checked, found to be damaged
017	Return (pick-up) after wrong delivery
018	Exchange / order
019	Consignee not present – notified first time
020	Self-collecting consignee
021	Destruction / confiscated by customs
022	Broken in sub-contractor`s custody
023	Appointed day of delivery
024	Contents checked
025	Closed (e.g. department store)
026	Exchange / pick-up
027	Lack of space
028	Competitor
029	Consignment incomplete
030	Consignee on holiday
031	Not system conform
032	Lack of time
033	Missing, incorrect, incomplete, illegible export documentation
034	ORSYmat filling
035	Consignee not present, informed, on holiday
036	Department delivery
037	Consignee not present – notified third time
038	Sorting error at recipient depot
039	Customs / gateway return
040	Delivery to a third party with notification
041	Force majeure
042	Consignee not present, notified 2nd time
044	Small and lightweight parcel
045	Tyre
046	Amount not paid
047	Return third party
048	Unpacked tyre
049	Customer’s return
050	Digicode, access code required
051	Reusable box 101
052	Reusable box 102
053	Reusable box 103
054	Reusable box 104
055	Reusable box 105
056	Reusable box 106
057	Documents return
059	Private address
060	Post Office
061	Delay due to unknown reason
062	DPD Backbox
063	Same-day delivery
064	Groupage, envelope
065	Delivery on Saturday
066	ID check failed
067	Signature refused
068	Delivery / deposit with non-recurring authority
069	Delivery / deposit with general authorisation
070	Temperature sensitive
071	Customer not informed about collection request
072	Parcel not ready for shipment
073	Parcel shipped / used by other means
074	Customer has less than collection requests ordered
075	Identity check
076	DPD 8:30
078	DPD 10:00
079	DPD 12:00
080	Appointment scheduled
081	Regional public holiday
082	Customer has more than the collection request parcels ordered
083	Address changed
084	Delivery note / order reference missing
085	Missing or incorrect data
086	No forwarding on the inbound day
087	DPD 18:00 / DPD GUARANTEE
088	DPD GUARANTEE, DPD 8:30, DPD 10:00, DPD 12:00, DPD 18:00 too late
089	Delivery to Mail-/Parcel box (without signature)
091	Parcelshop delivery after 1st delivery attempt
092	Injected into delivery network
093	Preload
094	Manual entry
095	File import
096	Manual follow up
098	Print of DPD label
099	Canceled
106	Incorrect Address
123	Others
160	Others
191	Contactless delivery
206	Packaging damaged
209	Parcel damaged
210	Locker not working/out of order
211	Locker full/no free shelfs available
212	Parcel too big for locker
213	Missing data (at the locker)
231	Non-standard parcel (overweight, oversized)
232	Temperature
248	EORI missing or wrong
249	Power of attorney (POA) not provided by consignee
250	Return: Holding / storage limit expired
251	Parcel lost
252	Received, not manifested (overage)
253	Manifested, not received (underage)
254	Off-loaded
255	Flight canceled
256	Late arrival – in transit
257	Held in Customs: Other reasons
258	Value / description of goods required
259	Phone number or contact name missing or wrong
260	VAT / personal ID no. required
261	Prohibited goods
262	Customs examination
263	Unable to contact consignee
264	Pending consignee information or duty payment
265	Pending information from origin depot
266	Invoice address not destination country
267	Invoice not in English
268	Declaration of origin is missing on the invoice / without country of origin
269	Consignee refuses to pay taxies and duties
270	Declaration of origin without signature / without repeating the name legibly
271	Return requested by origin country
272	Export declaration is missing
273	Shipment removed from bag
274	Held in Customs: special forwarding required
275	Waiting for release by other authority e.g. FDA
276	Bag missing
277	EUR 1 is missing
278	EUR 1 not pre-stamped
279	A.TR is missing
280	Accompanying documents handed over to consignee’s broker
281	Contingency plan applicable – extreme situation
282	Missing prealert (SHPNOT)
283	Data information corrected manually
284	GPS data cannot be calculated
285	Payment of duties and taxes or information received
304	Door code required
307	Not present on first attempt – carded
311	Premises closed
313	Parcel not ready for shipping
319	Parcel refused by consignee
321	Parcel refused
329	Local holiday
333	Incomplete Shipment
335	Not present on second attempt – carded
338	Parcel already shipped / used by other means
340	Sender not informed about collection request
341	Sender has less collection requests than ordered
342	Sender has more collection request than ordered
343	Sender not present
344	Failed attempt – carded / notified
351	Shipment under customs clearance
352	Shipment customs cleared
353	Handover gateway
386	Order cancelled
400	Temperature too high
401	Temperature too low
402	Parcel destructed/destroyed
403	Return parcel at origin depot
404	Parcel delivered in transport unit
405	storage time exceeded/outdated food
406	Handover to third party
407	Address error – street name unknown
408	Address error – house number wrong/missing
409	Address error – consignee moved/unknown
410	Adress error – no name at the bell/mail box
411	Adress error – incomplete/details missing
412	Adress error – building/floor missing
413	Return because parcel was not picked up at PUDO
414	Cold room storage
415	Consignee can’t be informed/notified due to missing/incorrect contact details
416	Due date (from FastTrack)
417	Lost track (from FastTrack)
418	No temperature information available
507	Return Requested to Sender
603	Force majeure
609	Lack of time
637	Delayed for unknown reason
652	In storage
655	Open / Start a bag or a container
659	End of the container usage.
661	Cleaning / cleaned
801	Destruction
802	Quarantine general
803	Quarantine DLC passed
804	temperature too Low
810	Delay In Route
817	Is predict stop
847	Signature available
899	Inflight refusal during the tour

Infocontainers (GSMT): Information on additional container-level data.
Depot Codes (GRMT): Depot identification codes.
Service Codes (GRMT): List of service-specific codes.
Country Codes (GRMT): Country identifiers used in parcel routing.

Service code

These are the most frequently used service codes in DPD Belux:

101	DPD BUSINESS
105	DPD BUSINESS (ex works)
136	DPD BUSINESS (small parcel)
137	DPD BUSINESS (saturday)
138	DPD BUSINESS (ex works – small parcel)
155	DPD EXPRESS 18 GUARANTEE
158	DPD EXPRESS 18 GUARANTEE (ex works)
179	DPD EXPRESS 10
182	DPD EXPRESS 10 (saturday)
185	DPD EXPRESS 10 (ex works)
225	DPD EXPRESS 12
228	DPD EXPRESS 12 (saturday)
231	DPD EXPRESS 12 (ex works)
300	DPD RETURN
327	DPD HOME
328	DPD HOME (small parcel)
332	DPD SHOP RETURN
337	DPD SHOP
338	DPD SHOP (small parcel)
365	DPD CLASSIC TYRE
366	DPD HOME TYRE
829	DPD HOME (saturday)
830	DPD HOME (small parcel – saturday)

Additional Exception Codes

Download: Additional Exception Codes with Scan types

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Tracking Made Possible via Flatfile Integration

Introduction

Naming Convention

How to Request

File Description

Field Name

Description

Format

Example

File Interpretation

Service code

Additional Exception Codes